Effective Date: January 3, 2026
At ProtonEMR, we are committed to protecting your personal data and maintaining full transparency about how information is collected, used, stored, and protected across our desktop, mobile, and web platforms.
1. Information We Collect
For Doctors:
- Name, phone number, email address, facility information
- Patient data entered by the doctor (diagnosis, prescriptions, history)
- Login credentials (cloud version only)
- Usage analytics (cloud version only)
For Patients:
- Name, age, gender, contact information (entered by doctor)
- Medical records and prescriptions
2. How We Use Your Data
- To generate prescriptions accurately and efficiently
- To maintain patient history and continuity of care
- To improve system functionality and performance
- To provide technical support and troubleshooting
We do not sell, rent, or share your data with third parties for marketing purposes.
3. Data Storage & Security
- Cloud data is encrypted and protected with strict access controls
- Offline data remains fully under the doctor’s control
- Industry-standard security practices prevent unauthorized access
4. User Control
- Doctors can edit or delete patient records at any time
- Patients may request deletion of data (cloud version only)
- Data export and backup options are available
5. Third-Party Services
ProtonEMR may use trusted services such as AWS, Firebase, or analytics tools to improve performance. These providers follow their own privacy policies and comply with global security standards.
6. Children’s Privacy
ProtonEMR is not intended for direct use by children under 16. All patient information must be entered and managed by a registered healthcare professional.
7. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via the app or website.
8. Contact Us
If you have questions or requests related to your data:
- Email: hello@protonemr.com
- Phone: +880-1822616361
- Website: https://protonemr.com.bd